If there is a problem with your stream like freezing on channel or not decode by OSCAM etc.
Please upload stream to our ftp server and report your problems.
It will be easier to debug the problem by engineers.
Your cooperation can make your product better.
Here's how to capture and upload a stream:
Press Yellow button on RCU then you can see below menu.
Goto end of Menu, then you can find Stream Capture menu.
Select Stream capture button. then you can see below menu.
Please insert your storage device like USB storage or External HDD.
box will capture current channel's whole stream include other channels in same Transponder.
So please move channel before where you want to capture stream.
Press Start , then box will store a TS file in \tscapture folder on your storage.
until you finishing to store file, please wait.
After finishing capture stream, then stored file will be \tscapture with Transponder information.
Please upload file on below FTP server.
This FTP server is always opened.
So you can upload and ask your problem to debug on Forum.
FTP server : ftp://smartstb.net
ID : stream
Password : maerts
